Trends in E-Commerce 2020
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Low-touch Tooling Comes to all Channels
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This report analyses the findings of GreySpark’s annual Trends in E-commerce Survey, which – in 2020 – is the firm’s largest survey of this kind to date, with responses from 17 of the top-30 CIBs globally representing, specifically, six Tier I and 11 Tier II CIBs or more than half of the total top-30 CIBs overall.
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https://greyspark.com/report/trends-in-e-commerce-2020/