Introhive, an AI-powered customer intelligence firm, has partnered with OpenFin, the operating system (OS), to enhance enterprise productivity for financial services company customers.
Introhive enables the automatic extraction of valuable data, helping firms to grow revenues, shorten sales cycles and find new sales opportunities.
The partnership will offer joint customers greater actionable insights, making them more accessible, automated and directly embedded in workflows.
It said, “In the data arms race, sales can easily identify the next best action and are immediately able to perform that action.”
OpenFin’s web-based OS powers next-generation applications, digital experiences and employee productivity at enterprise level, for both staff and clients at enterprise scale.
The software is now used at more than 2,400 banks, wealth and asset management firms in more than 60 countries.
With OpenFin, Introhive pushes intelligence, saving the sales team time they would have spent pulling relevant data themselves.
This result is improved productivity and efficiency for end users, leading to better commercial results and more empowered employees. This in turn benefits firms in financial services and across all industries and fosters further innovation by all involved.
“Our partnership will help our mutual customers truly know their customers by providing easily digestible, accessible and actionable data through the OpenFin interface or directly in Salesforce CRM,” said Alan Panezic, chief product office, Introhive.
Introhive’s end-to-end platform will help institutions using OpenFin to increase new cross-sell revenue opportunities and improve sales teams and customer experience, all while decreasing time to close business.
“Our partnership with Introhive strengthens our offering by providing a connected experience with no silos,” said Mazy Dar, CEO, OpenFin. “By empowering users in their workspace with the best possible tools for productivity we can help them get the most out of data through integration and synthesis.
This partnership will help capture all relevant data by providing customer intelligence that many firms do not have today in CRM or available in a transparent way across business units. By showing interactions across the firm, silos are broken down and the next best actions are crystal clear.